Data Quality Dashboard

Monitoring data quality across the developments

Elevator Maintenance Delays

Increased community feedback regarding elevator downtime requires immediate attention. Review maintenance logs and vendor performance.

Data Quality Domains

Customer Data

Personal information, employment details, and financial status of loan applicants

Overall Quality Score

42%

Key Metrics

Data Completeness39%

Data Accuracy58%

NI Number Validity98%

Employment Verific...85%

353,091 records104 issuesLast validated: 2025-09-15

Property Data

Property details, valuations, and location information

Overall Quality Score

86%

Key Metrics

Data Completeness83%

Valuation Currency87%

Address Validation91%

EPC Rating Coverage91%

216,881 recordsLast validated: 2025-09-01

Financial Data

Loan amounts, income verification, credit scores, and affordability assessments

Overall Quality Score

81%

Key Metrics

Income Verification76%

Credit Score Covera...88%

LTV Calculation Acc...92%

Affordability Assess...82%

353,091 records9 issuesLast validated: 2025-09-03

Compliance & Governance

GDPR compliance, audit trails, data retention, and regulatory requirements

Overall Quality Score

96%

Key Metrics

GDPR Consent99%

Audit Trail Complete...94%

Data Retention Com...97%

PCI DSS Compliance95%

353,091 records1 issueLast validated: 2024-01-15

Data Integration

Data consistency across systems, API reliability, and synchronization

Overall Quality Score

72%

Key Metrics

System Synchroniza...79%

API Reliability82%

Duplicate Detection68%

Data Freshness85%

569,972 records24 issuesLast validated: 2025-09-15

Operational Metrics

Processing times, system performance, and operational efficiency indicators

Overall Quality Score

71%

Key Metrics

Average Processing68%

System Uptime99.7%

Error Rate81%

User Satisfaction55%

569,972 recordsLast validated: 2025-09-19

Overall Quality Trends

42%

Current Score

+1.3%

Improvement

138

Open Issues

Recent Data Quality Issues

4 open2 resolved

New Build/Plot Data Remediation

in progress

Updated PAF data could fix 2% of mismatched addresses

Records Affected: 79Domain: Property DataDetected: 2025-09-13

High Contact Rate

in progress

Significant increase in redemption requests causing backlog

Records Affected: 2,838Domain: Financial DataDetected: 2025-09-12

CRM Sync Delays

open

Delays in synchronizing data with external MA system

Records Affected: 2,341Domain: Integration DataDetected: 2025-09-14

Emails Marked as Invalid

open

Post validation, 1.53% of emails are no longer valid

Records Affected: 5,405Domain: Applicant DataDetected: 2025-09-14